Plumbing in Kenton

Yes. Our office on Station Parade, by Belmont Circle, takes walk-ins, so if you are nearby you can describe the problem in person, and photos on your phone help a lot. For an active leak, phoning is quicker, because we can start organising someone while you are still on the line.

Yes, the first hour is the minimum for routine work. That is why it pays to gather the dripping tap, the running cistern and the slow bath waste into one visit rather than three callouts. Give us the whole list at booking and we estimate the time before we attend.

Yes. South Kenton, the Brent side and the streets around Northwick Park are covered exactly like the Harrow side, with no charge for distance there or anywhere else we cover. Which council the house is in does not change the repair. A Brent licence holder should keep the invoice and photographs with the licence papers, and the selective conditions also ask holders to let Brent know about emergencies such as a flood and about major works such as converting the house.

Not usually. In Kenton houses with a loft tank, weak flow upstairs is more often down to low tank height, a partly closed valve, narrow old pipework or a failing pump on a shower. A sudden drop on a mains-fed system is different and can mean a leak on the supply. Ask the tenant whether it came on gradually or overnight, and whether the water meter moves with everything turned off.

Yes. Some interwar Kenton houses still have sections of original lead or galvanised steel supply pipe, often between the outside stop tap and the kitchen. Affinity Water says lead is absent from the water it puts into supply but can turn up at the tap in older homes with lead plumbing, and one of the eight lead samples in its 2025 results for the Harrow South zone was over the 10 µg/l standard. Replacing the old pipe with modern pipe is a defined job, priced at a fixed figure before we start. The water company may be responsible for the part beyond your boundary, and we will point out where that line falls before quoting.

That turns on where the blockage sits. A drain used by your house alone, and lying wholly inside your boundary, is yours to clear, or your landlord's. Since 1 October 2011, most drains shared with neighbours, such as the run serving both halves of a semi, have belonged to the sewerage company, which here is Thames Water, as has the stretch of your own drain outside the boundary. On the Harrow side, the council looks after road gullies but cannot clear or repair drains on private property, and in a licensed Harrow HMO, keeping the drainage free from obstruction is itself a licence condition. We clear private runs, and if the blockage is on a shared section, we tell you to call Thames Water rather than charge you for its pipe.